VeriFi Surveillance & Security Data Compliance Support Service
GDPR Data Compliance Support Service
VeriFi provides a comprehensive end to end Data Compliance Support Service which includes a retrospective Data Privacy Impact Assessment (DPIA) of installed Surveillance & Security Systems, with the purpose of revealing breaches of data protection legislation.
An annual assessment report provides a summary of non compliant issues found, this shows as a KPI that can be reset by the Facilities Manager when the issues have been resolved.
Any non compliance issues that remain outstanding after 60 days are brought to the attention of the FM and assistance given to achieve resolution.
Access to multiple site reports are available to management.
- Body Worn Cameras
- Electronic Access Control
- Front & Back of House Visitor Management
- Asset Management (Keys etc)
- Daily Occurrence Log
Scope of Service
The following is a précis of issues that are addressed and actions that are taken:
Keeping People Informed
Legitimate Interest Assessment
Legitimate Interest Assessment – Under Article 6 of the GDPR it is the responsibility of the data controller to establish the lawful ground for each processing activity it (and its data processors) carries out. Legitimate interests relating to Surveillance & Security systems are common to commercial property in general. VeriFi assess on the basis of a generic LIA which can be edited to suit specific applications.
Subject Access Requests
Data Sharing Agreements
A data breach can occur when a data controller releases CCTV footage or access control without a formal data sharing agreement. VeriFi includes provision of a generic Data Sharing Agreement within the annual service charge. It is for the parties to take legal advice if there is any doubt as to its suitability. If this service is adopted, VeriFi will complete the generic document ready for signature on behalf of the disclosing data controller by its managing agent.
Telephone helpline is open Monday to Friday 09:00 to 17:30 (excluding public holidays) and can be called on free phone 0800 028 7382. Advice is available by email at firstname.lastname@example.org outside of these times for matters of an urgent nature.
Secure File Sharing
Police, Insurers and Law firms are increasingly requiring that CCTV footage and other data is transferred to them electronically rather than physically in the form of portable media such as DVD or USB memory.
Release of data is the responsibility of the data controller or lead data processor and all too frequently the process falls far short of GDPR requirements.
The VeriFi EIDOS Secure File Sharing (SFS) software deals with all issues relating to viewing and release of data and we are rolling this out to all suitable sites in place of the current paper based system.
The cost of SFS is included in our annual service charge which remains unchanged. CCTV status check and Body Worn Camera management is also provided at no additional cost.
Full on-site training will be given and comprehensive support will be provided via email@example.com.
Evidence Download Service
For some time we have been aware that due to time pressures and unfamiliarity with the task, FM’s are using installers to download CCTV footage. This is particularly relevant to unmanned sites.
To coincide with the introduction of our Secure File Sharing service, we will be providing a CCTV Evidence Download Service in Greater London from 1st August 2021 whereby a member of the VeriFi team will visit site to carry out any required evidence download. We will advise of costs on a case by case basis.
- Evidence download is only a phone call away
- Attendance within 24 Hours
- Fully GDPR compliant
- Inclusive of Subject Right of Access request editing
- Managed data release approval
- Archive accessible by all approved stakeholders