Complete Activity Log details (see fig 2.3).
Subject
This is the main heading, e.g. Fault
Subheading
Multiple subheadings can be created, e.g. Electrical, Plumbing, Gas
User Defined Heading
This is for a field relevant to the subject heading, e.g. Fault Reported by:
Default Description
Prompt the user to enter the text you would prefer to see, e.g. A (electrical fault/leak/gas leak) has been reported in the (enter area here).
Assignment Instructions
Enter instructions on what to do in the event of the Subject, e.g. In the event of a has leak contact…
Default Priority Level
This can be N/A, Low, Medium or High.
Default Status
This can be set to Open or Closed.
Notification Email Address(s)
Automatically notify someone via email with a PDF attachment when a Subject/Event takes place. Multiple email addresses can be used by separating them with the semicolon (;) symbol.
SMS Notification Number(s) – Optional
This is a chargeable service that automatically notifies you via SMS when a Subject/Event takes place.
Notification Message
Include a message that will be displayed in the Email and SMS notifications.
Breakdown Report Visibility & Operational Report Visibility
See Dashboard.